Emotional Intelligence is responsible for 58% of professional success, regardless of job category.
Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.
Learning outcomes
- Understand what is meant by emotional intelligence
- Understand why emotional intelligence is important
- Learn how to practice and improve your emotional intelligence
Sections
- Defining emotional intelligence
- Strengthening emotional intelligence
